Frequently Asked Questions

Waxopack keeps food fresh for longer by protecting it while allowing it to breathe. It is reusable, easy to wash and compostable at the end of its life.

Use it for bread, cheese, fruit and vegetables, or to cover bowls and glasses.

We make every Waxopack wrap in Slovakia from 100% GOTS-certified organic cotton, Slovak beeswax, pine resin and cold-pressed organic rapeseed oil.

• S – 19 × 19 cm: pieces of vegetables, a small loaf or a glass.
• M – 25 × 27 cm: a bread roll, cheese or cut vegetables.
• L – 37 × 34 cm: a snack, baguette, plate or bowl.
• XL – 50 × 45 cm: a whole loaf or a larger baking tray.

As each wrap is handmade, dimensions may vary by approximately 10 mm.

With proper care, it lasts about a year or longer. When the wax coating loses its grip, you can refresh it with our wax refresher or by warming it at home according to the instructions.

Yes, a new Waxopack wrap may have a gentle scent of beeswax and honey. This natural scent gradually fades with use.

Before using it for the first time, warm it briefly in your hands. The warmth makes it soft and helps it cling to food or the rim of a container. Press gently and it will hold its shape.

Yes: bread, hard cheeses, fruit, vegetables, snacks or bowls of cooled food.

No: raw meat, fish, mould-ripened cheeses and hot food. Do not put your wrap in the microwave, oven, washing machine or dishwasher.

Rinse it in cold or lukewarm water. To remove grease, use a mild, alcohol-free eco-friendly washing-up liquid. Avoid scrubbing hard and leave the wrap to air dry.

Yes, especially for short-term freezing of bread, fruit or vegetables. Let the wrap reach room temperature before unfolding it, as frozen wax is brittle.

This is a natural wax bloom that may appear at lower temperatures. It does not affect how the wrap works and disappears when gently warmed in your hands or with warm air.

After checkout, you'll receive a confirmation email with your order summary. If you don't see it, check your spam folder or contact us with the name you used for the order.

We usually prepare in-stock goods for dispatch over the following working days. For custom products or larger quantities, we'll confirm the timing separately.

Yes, as long as it hasn't been handed over to the carrier. Contact us as soon as possible with your order number and the change you'd like to make.

Send us your order number, a brief description and a photo. We'll look into it and arrange a replacement, send any missing items or agree on another suitable solution.

Shipping options depend on the destination country and parcel size. Available options appear in your cart. For individual requests, please contact us before placing your order.

Send us your company name, company registration number, billing details, type of shop and the products you're interested in. We'll prepare wholesale terms and recommend an initial selection.

The minimum order depends on the product mix and our agreement with each partner. To get you started, we can suggest a mix of sizes and designs that suits your shop.

Yes. We can make wraps with your own print, company packaging or a personal message. Price and lead time depend on the quantity, size and whether your artwork is ready.

Yes, we can put together gift sets for employees, clients and events. We can tailor the contents, packaging and card to your budget and occasion.

Yes. The best solution depends on how you'll use the products, the sizes you need and your business's hygiene requirements. After a brief consultation, we'll recommend products or a custom solution.